Please note we currently have an abundance of orders being sent from our warehouse. Please allow 7-10 days for your order to be dispatched.
Thank you for your patience.
We have been shipping orders daily from our Gold Coast Warehouse. However, due to lockdowns around Australia, there may be delays with your delivery. We appreciate your patience.
As much as we like to be planned and organised, sometimes not everything goes to plan, which are the biggest struggles of running a small business. But… we will not let it defeat us, as we have plan B and an amazing team here at Organised HQ!Â
We have been advised that there is a slight delay with the delivery of our 2022 Stationery to Organised HQ, which unfortunately is something that is out of our control. We have been advised that the goodies should arrive to Organised HQ by mid December. We have plans and processes in place and will be working around the clock to ensure all orders are dispatched as soon as possible after they arrive.
This year has taught us a few things and the issues that everyone has incurred this year with freight is one of them. With Covid making such a large impact worldwide we have come to realise (like everyone else) that this will not be over soon, and because of this have decided to change the way we work so we can ensure timely delivery for next years stationery items.
We truly apologise if you may be inconvenienced by this, and ask that you contact us via the form below to discuss your order further.Â
Was this a gift? Just in case your planner or calendar doesn’t arrive in time to give as the planned Christmas gift we can send you a beautiful A4 gift certificate via email, which you can print and add to a Christmas card. Our designer is currently creating this, please click button below to register and we will send it to you soon.Â
Again, thank you for your patience, understanding and supporting our small biz.Â
No, at the moment we only have an online retail store. If you are local to our warehouse (Molendinar on the Gold Coast), you are welcome to order your products online and pickup from our warehouse.
Our warehouse in at 4/8 Anisar Court, Molendinar QLD (on the Gold Coast). You are welcome to pick up your order. Please place and complete your order online. We will send you an email once your order is ready to be picked up.Â
No, you can purchase and checkout as a guest however there are many benefits to registering an account:
You can view your account page here.Â
We accept:
Products are usually restocked within a 1-2 week period but this can vary. If an item is out of stock online, you may submit your email address on the product page to be notified when it is back in stock.
In some cases, items may be made available for Pre-Order, so you may place your order now and the item (and other items you purchased with this item) will be dispatched once the item has arrived at the warehouse.
The expected delivery date for Pre-Order items will be shown on the product page.
Simply go to the login page and click ‘Lost Your Password’. Then enter your email address and click ‘Reset Password’. You will then be sent an email containing a link to verify your email address and change your password.
Not at this stage, they are only available in our online store.Â
The Organised Housewife has blossomed in the last 10 years! What started as small beginnings on the Gold Coast, Queensland, Australia, has now grown into a brand that reaches over 2.2 million people per month across the globe.
It’s our passion for our products that bring us so much success, and when we partner with people and businesses who can match our passion, we watch them succeed too!
Please email us shop@theorganisedhousewife.com.au for more details.Â
Yes we do! You can learn more about it here.
Absolutely, we send products from our warehouse each weekday. We ship worldwide.Â
We use Australia Post for all our deliveries.
Shipping costs are based on a combination of your delivery location, product weights and sizes. Based on Australia Post calculations.Â
You can check the status of your orders by logging in to your account page here and viewing the orders tab.
Once your order has left OrganisedHQ, you will receive a notification with tracking information to the email address you provided on your order.
Once we have completed your order you will receive an email with a tracking number. Use this tracking number to track your order at Australia Posts website.Â
Most orders are processed and dispatched within 1-3 business days after your order has been placed. Deliveries take 2-7 working days for delivery, however, orders to remote areas may take longer.
Express Posts are always dispatched the next business day.Â
Digital downloads are available to be instantly downloaded from your accounts page here once you complete checkout. If you checked out as a guest you will be emailed links to your files to download once we have completed your order (please allow 2-3 days).Â
Please allow 3-5 days for personalised digital files to be completed. We will email you the file once it's ready.Â
Please urgently contact our customer service team, use the contact form below to send your enquiry.Â
Unfortunately, once an order is placed, we can not cancel, update or amend it as we aim to pick, pack and dispatch your order as quickly as possible. In the event you have made a mistake, the order will be dispatched and delivered to the address indicated on the order confirmation.
Please note, if your order is in transit, Organised HQ will be unable to provide any refunds or credit until the product has been returned.Â
Once you have received your order you may return your item, further shipping and handling fees will apply.
Log into your account here and follow the links to manage your personal account information.
To access your downloads instantly you need to create an account before checkout. Do not checkout as a guest. You will then be able to access your order from the downloads page here.Â
If you checked out as a guest, your download will be available once your order is completed. Your order will be completed instantly if you did not purchase any shippable items. If you have items that are being posted, please allow 2-3 days for us to pack your order.Â
You can check the status of your orders by logging in to your account page here and viewing the orders tab.
Once your order has left OrganisedHQ, you will receive a notification with tracking information to the email address you provided on your order.
Sometimes things go wrong. Don’t worry, we’ll help you out.
As soon as you receive your order, open up the box and check that everything’s there and undamaged, and, if there’s a problem, let us know as soon as you can. Please contact our customer service team using the contact form or email support@organisedhq.com.au - Please include in your email the following details:
Most of our digital downloads have a limit of 3 downloads from your accounts page. It's a good idea to save the file to your computer so you can access it an unlimited amount of times. Although, if you have reached your download limit. Please get in touch with our customer service team and we can reactivate your download.
Organised HQ Address:
4/8 Anisar Court, Molendinar Q 4214
Working Days/Hours:
Mon - Fri / 9:00 AM - 3:00 PM
You may have known us as The Organised Housewife Shop, but we rebranded and now known as Organised HQ.Â
With a huge variety of hand-selected kitchen organisation, stylish home décor and eco-friendly waste-free products grace the pages of this e-store. All pieces are personally sourced, tried and tested so that you can shop your favourite home and living brands in the one convenient place.
THANK YOU FOR SUPPORTING A LOCAL AUSTRALIAN OWNED SMALL FAMILY BUSINESS. We are continuing to build our collection so be sure to check back regularly!
The Organised Housewife was born in a small corner of a suburban home nearly 10 years ago. This small family business has since grown into a one-stop-shop for all must-have organised home and living products.
You may have known us as The Organised Housewife Shop, but we rebranded and now known as Organised HQ.Â
With a huge variety of hand-selected kitchen organisation, stylish home décor and eco-friendly waste-free products grace the pages of this e-store. All pieces are personally sourced, tried and tested so that you can shop your favourite home and living brands in the one convenient place.
THANK YOU FOR SUPPORTING A LOCAL AUSTRALIAN OWNED SMALL FAMILY BUSINESS. We are continuing to build our collection so be sure to check back regularly!
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