FAQs

Why has Organised HQ transitioned?

Organised HQ has undergone a transformation to better serve our community. While we have closed our warehouse and no longer sell most physical products, we continue to provide practical digital printables and a small selection of curated items to help you stay organised.

Will the printables still be available?

Yes, our printables will remain available. I am the sole person managing Organised HQ, and I will continue to provide support for your purchases. The printables will remain accessible to ensure you have the tools you need to stay organised.

 

How do I update my email address?

Please send us your first and last name, old email address, and new email address, and we will update it for you.

Do I need to create an account?

No, you can purchase and checkout as a guest. However, creating an account provides several benefits:

  • A quicker online ordering process with your delivery addresses stored for future use.
  • The ability to review past purchases.
  • Access to your printable downloads.

 

What forms of payment do you accept?

We accept:

  • Credit cards
  • PayPal
  • Afterpay

The product I want is out of stock. When will it be available?

Since we have transitioned away from physical products, we will not be restocking these items in the near future.

I purchased a download but can't find it.

If you purchased before February 2022: We had a system upgrade in February 2022, and some older printables are no longer available online. We apologise for any inconvenience. Please search your computer for files related to "The Organised Housewife" as many customers find these files saved locally.

If you purchased after February 2022: Please search your inbox for an email with the subject 'Your downloads are ready' for access to your downloads.

My download limit has expired. What do I do?

Most of our digital downloads have a limit of 2 downloads from your account page. It's a good idea to save the file to your computer for unlimited access. Please search your computer for the term "The Organised Housewife" or "Organised HQ" to locate it.